BAN - Bankers Association of Namibia

The Bankers Association of Namibia (BAN) wishes to inform the Namibian public about scams currently doing the rounds in Namibia.


According to Ian Leyenaar, chairman of BAN and CEO of FNB Namibia, many of these scams are not new, yet people still seem to fall prey to them. BAN will issue media statements over the next few weeks explaining different types of scams, which are in circulation in the country and again request the public to be vigilant, not get caught out and to warn as many people as they can about these scams so that they do not fall prey to them.

The first scam which Leyenaar referred to is the prize and lottery scam. These includes notifications, which arrive through the mail, by e-mail, or by an unsolicited telephone call and inform the targeted people that they have won a substantial prize (often for a competition they didn’t enter). Various certificates supposedly confirming the winnings are mailed under the pretext that the originals were sent to the paying bank.

“The victims are required to communicate with a contact person at the bank by mail, or telephonically, for the “winnings” to be processed. The details, offered by the fraudsters, of the contact person at the bank, are fake and that of colluding fraudsters. The contents of these certificates are clearly fraudulent,” Leyenaar said. Leyenaar went on to highlight that this scam was a typical “advance fee fraud”. “The crux of the matter, unfortunately, is that the so-called winner is told to first remit a certain sum of money as a “consultation or administration fee”, or some extra fees, in advance, before they will receive their alleged winnings. The fraudsters offer the targeted victims a chance to make a substantial fortune through a so-called winning, however, at the same time require a fee payable by the targeted victim to perform minor administrative and legal duties. Once the so-called fee is paid you will never hear from anyone again,”


Leyenaar added.

Tips to avoid Prize and Lottery scam – be aware:

» If the offer of such an “opportunity” appears too good to be true, it probably is.
» The information advises that you have won a prize, but you did not enter any competition run by the contest promoters.
» Be wary of dealing with persons who do not have a direct telephone line, who are never “in” or “available” when you call, but always return your call later.
» The telephone contact details provided are in most cases mobile numbers and not fixed land lines. Make sure it is indeed a bank you are calling.
» Customers should never interact with the sender or respond to the email if they have never played in a lottery or entered a competition.
» Customers should never respond or reply to SMS/emails that request their personal information and /or banking details. No bank will request such information via email.
» The prize promoters ask you to pay (for administration or “processing”) in advance. Bear in mind that if the winnings are legitimate, there will be no need for an advance payment and customers should never become involved in such scams.

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